FAQ
SHIPPING & DELIVERY
Domestic Shipping
Standard Delivery: £3.99 UK Royal Mail 3-5 working days
Express Delivery: £6.99 UK Royal Mail 1-2 working days
by Royal Mail Signed For
International Tracked & Signed Shipping
Europe: £12.99 5-7 working days
Rest of World: £18.99 5-7 working days
by Royal Mail International Tracked & Signed
International Economy Shipping
Europe: £7.99 - Up to 2 weeks
Rest of World: £12.99 - Up to 2 weeks
by Royal Mail International Standard
Brexit Update: Please be aware that shipping to the EU is now subject to customs charges and a CN22 form will be completed and sent with each parcel.
Restricted items such as ivory, bone, tortoiseshell and feathers cannot be sent abroad at this time.
Shipping is FREE on UK orders over £40
RETURNS
If you are dissatisfied with any item please let us know within 14 days of receipt using our Contact Form or email to timelessvintagejewels@gmail.com.
Returns received will be refunded in full including shipping if the item is agreed to be faulty or unfit for purpose. Please use a trackable returns method to ensure safe transit.
We do not refund the cost of returning items.
VINTAGE QUALITY
All our items are vintage or second hand and therefore will have wear commensurate with their age. Every effort is made to photograph any defects clearly and explained in the description. Please check these carefully to make sure you are happy as refunds will not be given for item wear that is already declared.
If you have any questions about an items, or would like to see more detail, we are happy to oblige to ensure you're happy with your purchase.
PRIVACY POLICY
We do not sell or pass on your details to any third parties. Ever.
For our full Privacy Policy or Ts & Cs click the links.