FAQ

SHIPPING & DELIVERY

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Domestic Shipping

Standard Delivery: £3.99 UK Royal Mail 3-5 working days

Express Delivery: £6.99 UK Royal Mail 1-2 working days

by Royal Mail Signed For

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International Shipping

Europe: £9.99 5-7 working days

Rest of World: £14.99 5-7 working days

by Royal Mail International Tracked & Signed

RETURNS

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If you are dissatisfied with any item please let us know within 14 days of receipt using our Contact Form or email to timelessvintagejewels@gmail.com.

Returns received will be refunded in full including shipping if the item is agreed to be faulty or unfit for purpose. Please use a trackable returns method to ensure safe transit.

We do not refund the cost of returning items.

VINTAGE QUALITY

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All our items are vintage or second hand and therefore will have wear commensurate with their age. Every effort is made to photograph any defects clearly and explained in the description. Please check these carefully to make sure you are happy as refunds will not be given for item wear that is already declared.

If you have any questions about an items, or would like to see more detail, we are happy to oblige to ensure you're happy with your purchase.

PRIVACY POLICY

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We do not sell or pass on your details to any third parties. Ever.

For our full Privacy Policy or Ts & Cs click the links.